When we started Fantastic Transcripts, we
wanted to do things differently than other transcription companies did. One of the
ways we did this was to develop a system that would provide more accurate
transcripts than than the industry standard of 98%.
The typical transcription company assigns audio to a transcriptionist. The
transcriptionist types it up in four-to-five hours, and the supervisor gives it
to the client. If the audio is clear and the transcriptionist is good, the client
gets back a decent transcript of about 98% accuracy. If the audio quality is bad
and/or the transcriptionist "is having a bad day," the client gets back a poor
transcript of lower than 98%. The quality of the transcript you receive may
depend upon "the luck of the draw."
At Fantastic Transcripts, we want every
transcript we do to be fantastic. So we pioneered a two-pass system where a
transcriptionist first transcribes the material, and then a supervisor or
proofreader takes the audio, and the transcript, and goes over it word-by-word
while listening to the material and comparing what was typed with what should
have been typed.
Our two-pass system clears up more than 90% of inaudibles and inaccuracies that a
one-pass system generates. The process adds about two additional hours to the cost,
but results in exceptional transcripts when compared to one-pass transcripts.
Nearly all of our clients were unhappy with the quality of the transcripts they were
getting from other transcription companies which is why they came to us. Let us show
you what we can do for you.