Fantastic Transcripts

The Leader in Transcription

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Frequency Asked Questions

What makes your transcripts fantastic?

No other company works as hard as we do to transcribe each word correctly, even when the audio is less than ideal.

Why don't you charge by the line or by the word?

Since we deal with a lot of difficult to hear audio, we charge for the amount of time it takes us to transcribe. This way we can spend the time we need to to provide the best transcript possible.

I've been quoted a lower per hour rate by another transcription company. Why should I use Fantastic Transcripts?

You should use us to get the most accurate transcript possible. Any transcription company can generate a 90% accurate document, but to get that extra 10% accuracy takes time. Most of our clients demand as close to 100% accuracy as possible.

My audio is confidential. Can I trust you?

We treat all of our transcripts as confidential. We do work for various governmental agencies so we maintain careful control of the information in our possession and maintain HIPAA compliance. We have never had a problem in over 20 years in business.

What file format is the best to use?

We recommend using the MP3 format because it offers the best sound quality with the smallest file size. For video, MP4s are the best for us. But we can transcribe from just about any format around.

Can you transcribe from the Internet?

Yes we can. We transcribe Web conferences, YouTube videos, video and audio streams and much more. Just let us know what you want transcribed.

I'm looking for a job.

Email us your resume and we will let you know.

Contact Susan Gellerman
Fantastic Transcripts
Boston/Westwood, MA


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